How to set up Provider opening days

This article covers: what is Provider opening days? and how to set up Provider opening days?

What is Provider opening days? 

It is the days when a provider has open and can deliver preordered catering and additional services to meetings.

In many cases, a delivery provider has some days during a week when they are closed, and has preparation deadlines for incoming orders. It is important that incoming orders are aligned with the opening days and the preparation deadline, such that no orders are wrongly placed or overseen.

It is now possible to set opening days for a provider such that all logic according to preparation deadlines and deadline per items is kept.

Example: A provider has closed Saturdays and Sundays, and have a general preparation deadline set for 1 Day, at 1:00 PM*. You want to order catering to a meeting you have on Monday, according to the preparation deadline and opening days, you have to order no later than Friday at 1:00 PM.

 

Provider-Opening-Day---Add-in.png

 

How to set provider opening days?

  1. Log in to the AskCody Management Portal
  2. Go to Admin Center
  3. Open Meeting+, Meeting+ Delivery Provider
  4. Choose the provider you want to set the opening days on.
  5. Click Advanced Configuration
  6. Find Opening days and choose the days the provider is open.

Business-work-day---Manager.png

 

FAQ:

Can I order catering and additional services on days the provider is closed? 
Yes, as long as you comply with the preparation time. 

Can I see the opening days and the preparation deadline when ordering catering and additional services in the Meeting+ Add-in? 
Yes, in the Meeting+ Add-in under the provider it will show both opening days and preparation deadline if the provider has any. 

 

 

*you can order catering and additional services up until the day before, the meeting, at 1:00

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