How to set up Equipment/service information and faulty equipment reporting

Requirements for setting up equipment/service information and faulty equipment reporting

Step 1: Set up a facility contact for your locations. 

Go to Admin Center → Click on General at the top of the page and choose Locations → Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Today+ on the location in question and click Update

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Step 2: Add equipment and services 

Go to Admin Center → Click on Rooms at the top of the page and choose Equipment/Services → Click Add → Name the capability and click Add 

A description is optional and will be shown under the name, in the equipment/service information view on Today+. 

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Step 3: Add equipment and services to your rooms

Open the drop-down menu in the upper left corner and select Rooms → Click Edit → Choose the equipment/services that should be added to the room → Click Update  

Edit_room___AskCody_Manager.png

 

Step 4: Enable equipment/service information and faulty equipment reporting on Today+ configuration. 

Go to Admin Center → Click on Today+ at the top of the page and choose Configurations → Click Edit → Go to the bottom of the page and enable Facility information view and Faulty equipment reporting. 

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To learn more about how to use the equipment/service information view and faulty equipment reporting on Today+, click here

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