AskCody® ADA reference guide

This article explains the accessibility guidelines which the AskCody WayFinder Directories digital signage solution is compliant with in accordance to the Americans With Disabilities Act of 1990. 

The following are the 2010 ADA Standards for Accessible Design for directional signage and SW/creative design only and applies only to AskCody WayFinder Directories. 


State in Chapter 2 (scoping), section 216

216.1 General.
Signs shall be provided in accordance with 216 and shall comply with 703.

Building directories, menus, seat and row designations in assembly areas, occupant names, building addresses, and company names and logos shall not be required to comply with 216.

Section 216.3 Directional and Informational Signs. Signs that provide direction to or information about interior spaces and facilities of the site shall comply with 703.5.

216.4.3 Directional Signs
Signs required by section 1003.2.13.6 of the International Building Code (2000 edition) or section 1007.7 of the International Building Code (2003 edition) (incorporated by reference, see "Referenced Standards" in Chapter 1) to provide directions to accessible means of egress shall comply with 703.5.

703.5 Visual Characters
Visual characters shall comply with 703.5.

703.5.1 Finish and Contrast
Characters and their background shall have a non-glare finish. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

Advisory 703.5.1 Finish and Contrast
Signs are more legible for persons with low vision when characters contrast as much as possible with their background. Additional factors affecting the ease with which the text can be distinguished from its background include shadows cast by lighting sources, surface glare, and the uniformity of the text and its background colors and texture.

703.5.2 Case
Characters shall be uppercase or lowercase or a combination of both.

703.5.3 Style
Characters shall be conventional in form. Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms.

703.5.4 Character Proportions
Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 percent minimum and 110 percent maximum of the height of the uppercase letter "I".

703.5.5 Character Height
Minimum character height shall comply with Table 
703.5.5. Viewing distance shall be measured as the horizontal distance between the character and an obstruction preventing further approach towards the sign. Character height shall be based on the uppercase letter "I".

703.5.6 Height From Finish Floor or Ground
Visual characters shall be 40 inches (1015 mm) minimum above the finish floor or ground.

703.5.7 Stroke Thickness
Stroke thickness of the uppercase letter "I" shall be 10 percent minimum and 30 percent maximum of the
height of the character.

703.5.8 Character Spacing
Character spacing shall be measured between the two closest points of adjacent characters, excluding word spaces. The spacing between individual characters shall be 10 percent minimum and 35 percent maximum of character height.

703.5.9 Line Spacing
The spacing between the baselines of separate lines of characters within a message shall be 135 percent minimum and 170 percent maximum of the character height.


Content parameters for compliance with ADA Accessibility Guidelines.  

Screen size: Diagonal Orientation Total direction rows (*without major waypoints - only one-liners) Number of characters per line Allow two-liners
32" Landscape without map 8 49 Yes
32" Landscape with map 8 35 No
32" Landscape with multi directions 8 (16*) 20 Yes
32" Portrait 17 25 Yes
40" Landscape without map 10 49 Yes
40" Landscape with map 10 35 No
40" Landscape with multi directions 10 (20*) 27 Yes
40" Portrait 22 30 Yes
48" Landscape without map 12 49 Yes
48" Landscape with map 12 35 No
48" Landscape with multi directions 12 (24*) 35 Yes
48" Portrait 25 35 Yes
55" Landscape without map 15 49 Yes
55" Landscape with map 15 35 No
55" Landscape with multi-direction 15 (30*) 35 Yes
55" Portrait 28 49 Yes



















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