Some AskCody services like Meeting+ and Today+ with advanced features enabled require an Exchange service account with application impersonation to function correctly.
Application Impersonation is used to access appointments and monitor room calendars for changes; delegated access is not sufficient.
This article will guide you through the process of assigning application impersonation to the service account using the Office 365 Admin Management Console or Remote Windows Powershell.
Assigning the application impersonation role in Exchange 2010, 2013 or Exchange Online (Office 365) using Remote Windows PowerShell
To assign the application impersonation role, you must first connect to Exchange using Remote Windows Power- Shell. The steps to do this depend on your version of Exchange.
For Exchange Online (Office 365), execute the following commands in PowerShell:
$Credentials = Get-Credential
Connect-MsolService -Credential $Credentials
$Session = New-PSSession -ConfigurationName Microsoft.Exchange –ConnectionUri "https://ps.outlook.com/powershell/" -Authentication Basic -Credential $Credentials –AllowRedirection
You will be asked to supply valid Office 365 credentials.
For Exchange 2010 and 2013, execute the following commands in PowerShell, where CAS FQDN is the fully qualified domain name of an Exchange 2010 or 2013 Client Access Server:
$Credentials = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange –ConnectionUri "https://<CAS FQDN>/PowerShell/" -Authentication Kerberos -Credential $Credentials
You will be asked to supply valid Exchange credentials.
If you have not already created an AskCody service account, do so by executing the following commands, where <UserPrincipalName> and <Password> are the username and password for the account:
New-MSolUser -DisplayName "Service Account for AskCody" –UserPrincipalName <UserPrincipalName> -Password <Password> -PasswordNeverExpires $true
Then create a new role group, where <GroupName> is the name of the group and <UserPrincipalName> is the username of the AskCody service account:
New-RoleGroup -Name "<GroupName>" -Roles ApplicationImpersonation -Members "<UserPrincipalName>"
You can now disconnect the Remote PowerShell session:
Finally, perform a login using the service account to ensure that it is configured correctly.
Go to Office Dev Center to learn more about using apps for Outlook for your organization
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